Kendi siparisim takipsiz kargoyla tahmin edilen zaman dilimi icerisinde gelmedigi icin wiggle'a durumu bildirdim ertesinde gönderdikleri cevap bu sekilde. Eger gonderi tarihi uzerinden 20 is gunu gecerse o zaman kargonun pesine dusuyorlar. 20 is gunu bitene kadar gelmezse ogrenecegiz takipsiz kargonun durumunu.
We’d expect deliveries outside the EU to take approximately 7-10 working days and in almost all cases, we can track the orders with the tracking link provided by the carrier. With your order however, tracking was not offered in the option chosen.
Orders are delivered within the time specified, but there is the odd exception with Customs delays and this is out of our scope. For the orders that don’t make it in this time, we have to follow the steps set by the postal and courier systems and must allow for 20 working days to have passed from the date of despatch.
If your order has not arrived by Thursday 12th April, please let us know. Before doing this, double check with your neighbours, any safe area where this could have been left and also with your local sorting office as we have had the odd report that the carrier does not always leave a calling card.
As the order does not have tracking, we can’t give you a number to chase (as we’d be doing that for you anyway) but if it hasn’t arrived as above, let us know and we’ll raise with our courier and look into a resolution for you.
However, we’re pretty confident that your order will arrive before then and you should be enjoying your order in no time!