Postacı geldi ama bildigimiz postaci değil acaba özel bir sirketlemi calısıyor ptt cunku eleman ptt ile alakası yoktu geldı verdı kargoyu odemeyı yaptım sordum onada boyle boyle ne yapalım dıye pek bır bılgısı yoktu sımdı wıggle ile yazısıyorum 10 gun daha beklerım sonra ıptal edin parami geri verin derim gelirsede kargo paralarını gonderırırm yapıcak bısı yok.
Cevap geldi simdi hem kargo ucreti vericem hemde vergi
Neyse sorunumuz cozulsun de.
Thank you for your patience with this issue which has given us time to conduct an investigation into your missing order. I can confirm that unfortunately in this instance your order has been declared as lost within the postal system.
For this we are sincerely sorry and pro-actively working with our couriers to ensure that problems of this nature are eradicated.
We can now proceed with a resolution and offer you one of the following solutions:
1. A Wiggle voucher, to the value of the loss which can be redeemed on site. The voucher code will be issued to you typically within 24 hours.
2. A like for like replacement of the missing order which will be dispatched via our priority processing service.
3. A refund which can take up to 7 working days to receive.
Please can you respond to this e-mail confirming which option you would like to proceed with?
If you would like to proceed with a replacement order, please provide us with your full address and postcode. This will ensure there are no problems surrounding the labelling of the parcel. If a business address is chosen, please make sure to include the business name.
Again thanks for your patience with this issue and please accept our sincere apologies.