Arkadaşlar günaydın,
Forumda arama yaptım ama rastlayamadım. Merlin siparişim şu anda track edildiğinde şu sonuç çıkıyor: "CUSTOMS RETENTION: UNSPECIFIED REASON Event code:469" Bunun ne anlama geldiği konusunda ve neler yapmam gerektiği hususunda yardım rica edebilir miyim? Bedel 75 EUR'nin altında idi.
Google'ladığımda şu sonuç çıkıyor:
I tracked my package. It says "Retention". What does that mean?
June 21, 2016 23:46
If you package tracking has "Retention" status, it is either stuck at the custom for inspection or the package was delivered but you were not there to receive it. You should have received a slip/note from the postal office with instructions on how to retrieve the package. If you did not receive a slip note, high chance is your package is still at the custom for inspection, in which case, you may need to wait for a few days for them clear custom. You can always track your package anytime here:(link)